Privacy policy

This Privacy Policy describes how YouthRX (Iconic Life LLC) ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from iconicvitality.me (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). "You" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources. The information we collect and use varies depending on how you interact with us.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details: Name, address, phone number, and email.
• Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information: Username, password, security questions, and other information used for account security.
• Shopping information: Items you view, put in your cart, save to your account (e.g., loyalty points, reviews, referrals, gift cards), or purchase.
• Customer support information: Information included in communications with us, for example, messages sent through the Services.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf. These third parties include:

• Support companies: Companies that support our Site and Services, such as Shopify.
• Payment processors: Companies that collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with products or services.
• Tracking technologies: Third parties that use online tracking technologies (e.g., pixels, web beacons, SDKs, third-party libraries, cookies) to collect information when you visit our Site, open or click on emails, or interact with our Services or advertisements.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for various purposes, including:

• Providing Products and Services: To process payments, fulfill orders, send notifications related to your account, arrange shipping, facilitate returns and exchanges, and enhance your shopping experience.
• Marketing and Advertising: To send marketing, advertising, and promotional communications via email, text message, or postal mail, and to show you advertisements for products or services.
• Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
• Communicating with You and Service Improvement: To provide customer support and improve our Services.

Cookies

We use Cookies to enhance user experience, power and improve our Site and Services, run analytics, and better understand user interaction. Most browsers automatically accept Cookies, but you can choose to set your browser to remove or reject Cookies. Removing or blocking Cookies can negatively impact your user experience and may cause some Services to work incorrectly.

Our website also recognizes the Global Privacy Control (GPC) signal to opt-out of certain uses or disclosures of your information.

How We Disclose Personal Information

We may disclose your personal information to third parties for various reasons, including:

• Vendors and third parties: To perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• Business and marketing partners: To provide services and advertise to you.
• Affiliates: To run our business successfully.
• Legal and compliance: To comply with applicable legal obligations, enforce terms of service, and protect the rights of our users or others.
• Business transactions: In connection with mergers, acquisitions, or bankruptcy proceedings.

We have disclosed various categories of personal information in the past 12 months as described in this policy.

Third Party Websites and Links

Our Site may provide links to third-party websites. We are not responsible for the privacy or security practices of these websites. Please review their privacy policies and terms.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.

Security and Retention of Your Information

We implement various security measures to protect your personal information. However, no security measures are perfect or impenetrable. We retain your personal information as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce contracts and policies.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Right to Access / Know: Request access to personal information we hold about you.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate personal information.
• Right of Portability: Request a copy of your personal information.
• Restriction of Processing: Ask us to stop or restrict processing of your personal information.
• Withdrawal of Consent: Withdraw consent for processing your personal information.
• Appeal: Appeal our decision if we decline your request.
• Managing Communication Preferences: Opt-out of promotional emails.

To exercise your rights, please contact us using the details provided below. We will not discriminate against you for exercising any of these rights.

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country. If we transfer your personal information out of Europe, we will use recognized transfer mechanisms.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us at:

Iconic Life LLC
Email: help@getyouthrx.com
Address: 25 SE 2nd Ave ste 550, Miami, FL, 33131, US

Thank you for trusting YouthRX with your personal information. We are dedicated to protecting your privacy and ensuring the security of your data.